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Resolve your disputes in weeks , not years

Fast-track arbitration and conciliation for Indian businesses and individuals

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Built for compliant ADR workflows under Indian law

Backed by

Funded by SSIP
Incubated at NASSCOM AI CoE
Supported by GLIC
Adopted by DDO Gandhinagar
Legal professional reviewing dispute documents

Here's how Sorted's online dispute resolution process works.

01

Register Your Dispute

Submit your dispute details and choose your resolution path. Our team reviews your case and assigns the right professional based on your dispute type.

02

Choose Your Resolution Method

A neutral mediator facilitates structured dialogue between both parties. Through offers and counter-offers, the mediator helps you reach a mutual agreement. Both parties maintain control of the outcome.

03

Get Your Resolution

Your settlement becomes a legally binding agreement with court decree status. The outcome is enforceable by law, cannot be reopened, and carries complete litigation immunity under Section 74 protection.

Mediation

A neutral mediator facilitates structured dialogue between both parties. Through offers and counter-offers, the mediator helps you reach a mutual agreement. Both parties maintain control of the outcome.

Arbitration

A qualified arbitrator reviews written statements and evidence from both sides. After a hearing, the arbitrator issues a binding decision that resolves the dispute permanently.

Not sure which one fits? Our team will recommend the right approach based on your dispute type and goals.

Get in Touch

We'd love to hear from you. Send us a message and we'll respond as soon as possible.

See Process

Sorted ODR Platform Features

Here's how Sorted's ODR platform streamlines your path to resolution.

See how each capability supports progress, fairness, and enforceable outcomes.

Video hearing in progress between parties

Video Hearings

Join secure hearings from anywhere with all participants, submissions, and context in one guided flow.

Digital evidence documents arranged in a timeline

Evidence Hub

Keep documents, notices, and communication in one chronological record that is easy to follow.

Neutral professional reviewing a dispute brief

Neutral Expert Governance

Assign the right neutral with structured conflict checks and clear accountability at every stage.

Parties completing a digital settlement agreement

Settlement to Signature

Move from discussion to signed settlement with clear terms that are ready for real-world execution.

Multiple parties collaborating on a case call

Party Coordination

Bring everyone into one shared process with timely updates, reminders, and next-step clarity.

Case dashboard showing status milestones

Live Case Visibility

See where your matter stands at every milestone with updates you can act on immediately.

Our Experts

Meet the Neutral Panel

Distinguished legal professionals and domain experts who bring decades of experience to every dispute resolution.

Disputes We Resolve

From grassroots to enterprise level, we handle all types of civil and commercial disputes.

Property

Landlord-tenant issues, property agreements, land disputes, lease conflicts, and ownership matters.

Motor Vehicles & Transport

Accident claims, vehicle purchase disputes, transport service conflicts, and delivery issues.

Family

Inheritance disputes, family business conflicts, property division, and domestic financial matters.

Entertainment & Hospitality

Event cancellations, service disputes, booking conflicts, and entertainment contract issues.

Industrial Relations

Employer-employee disputes, workplace conflicts, contract disagreements, and labor issues.

Community

Neighborhood disputes, society conflicts, community resource issues, and local governance matters.

Consumer

Product issues, service complaints, refunds, warranty disputes, and consumer rights violations.

Governance

Administrative disputes, policy conflicts, permit issues, and regulatory disagreements.

Can't find your dispute type? We resolve most civil and commercial conflicts across India.

Get in Touch

We'd love to hear from you. Send us a message and we'll respond as soon as possible.

Ready to Resolve Your Dispute?

Get started with a trusted out-of-court settlement platform for India. Fast, affordable, and legally binding.

Get in Touch

We'd love to hear from you. Send us a message and we'll respond as soon as possible.

Common Questions

Frequently Asked Questions

What is Sorted?

Sorted is an Online Dispute Resolution (ODR) platform that enables parties to resolve disputes through mediation and arbitration conducted entirely online, in a secure, structured, and legally compliant manner.

Is this legally valid in India?

Yes. Sorted operates under the Arbitration and Conciliation Act, 1996 and the Information Technology Act, 2000. All settlements and awards are legally binding and enforceable in Indian courts.

How long does the process take?

Most disputes are resolved within 30-45 days. This is dramatically faster than traditional court proceedings, which can take 3-5 years or more.

What types of disputes can Sorted handle?

We handle a wide range of civil and commercial disputes including property, consumer, family, industrial relations, motor vehicles, entertainment, community, and governance disputes.

What are the costs involved?

Sorted offers transparent, fixed pricing with no hidden fees. The cost is typically a fraction of what traditional litigation would cost over several years.